Support and Escalation Contacts

For support, please, login to Soft4 HelpDesk with the credentials provided in your Service Agreement. In case you have troubles with signing in or need other help, please call +370 37 752772 (Mon to Fri, 8 a.m. to 5 p.m. GMT+2)

Also, please check Soft4 Product FAQ.

You can find Service Level Agreement with time to respond to support incidents here.

Please, see the Soft4 Product Lifecycle here.


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Ms. Ugne Kontare, Business Development Manager
Mobile: +370 682 55216, Email:

K. Donelaičio st. 62, LT- 44248 Kaunas, Lithuania
Office: +370 (37) 752772 | Email:
Soft4 - Microsoft Partner